IMPORTANT REMINDERS:
1. During the posting of bills, 1 to 3 days after the payment, if the transaction failed due to incorrect data input (user's fault), the amount stated in the billing statement will be transferred back to your eCash Fund. However, the P10.00 charge will not be transferred back to your ecash fund since it was already used and distributed in the unilevel. If the reason for transaction failure was on company's side, such as network connection timeout, delayed posting of bills, or system malfunction, then the whole amount plus the P10.00 charge will be transferred back to your eCash fund.
2. Our everyday cut-off for posting of bills is 4:00PM. Transactions done beyond 4:00PM will be processed the next day. However, those bills paid on Fridays (past 4:00PM), Saturday (whole day), Sunday (whole day), and Monday (before 4:00PM) will be processed Tuesday morning.
3. Bills that has disconnection notice or has been disconnected will not be processed by the system of GPRS Bills Payment. The client has to settle it from its Service Provider.
NOTE 1:
THE LIST OF ACCREDITED BILLERS OR BILLING COMPANIES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. NORMALLY, WE POST IN YOUR WEBTOOL ACCOUNT CHANGES IN THE LIST OF OUR ACCREDITED BILLERS.
NOTE 2:
IF THERE IS A COMPANY OR INSTITUTION THAT YOU WANT TO BE LISTED IN OUR ACCREDITED BILLERS OR BILLING COMPANIES, PLEASE GET THE CONTACT PERSON'S NAME, RANK IN THE ORGANIZATION AND ITS CONTACT DETAILS, SO WE CAN MAKE APPOINTMENT AND NEGOTIATE WITH THEM IF THEY WANT TO BE OR WE CAN INCLUDE THEM IN OUR LIST OF ACCREDITED BILLERS.
1. During the posting of bills, 1 to 3 days after the payment, if the transaction failed due to incorrect data input (user's fault), the amount stated in the billing statement will be transferred back to your eCash Fund. However, the P10.00 charge will not be transferred back to your ecash fund since it was already used and distributed in the unilevel. If the reason for transaction failure was on company's side, such as network connection timeout, delayed posting of bills, or system malfunction, then the whole amount plus the P10.00 charge will be transferred back to your eCash fund.
2. Our everyday cut-off for posting of bills is 4:00PM. Transactions done beyond 4:00PM will be processed the next day. However, those bills paid on Fridays (past 4:00PM), Saturday (whole day), Sunday (whole day), and Monday (before 4:00PM) will be processed Tuesday morning.
3. Bills that has disconnection notice or has been disconnected will not be processed by the system of GPRS Bills Payment. The client has to settle it from its Service Provider.
NOTE 1:
THE LIST OF ACCREDITED BILLERS OR BILLING COMPANIES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. NORMALLY, WE POST IN YOUR WEBTOOL ACCOUNT CHANGES IN THE LIST OF OUR ACCREDITED BILLERS.
NOTE 2:
IF THERE IS A COMPANY OR INSTITUTION THAT YOU WANT TO BE LISTED IN OUR ACCREDITED BILLERS OR BILLING COMPANIES, PLEASE GET THE CONTACT PERSON'S NAME, RANK IN THE ORGANIZATION AND ITS CONTACT DETAILS, SO WE CAN MAKE APPOINTMENT AND NEGOTIATE WITH THEM IF THEY WANT TO BE OR WE CAN INCLUDE THEM IN OUR LIST OF ACCREDITED BILLERS.